Welcome! This is a guide to the Vidado Support page, Vidado Developer Support.
Sign up to get access to all our support tools where we have plenty of content waiting for you including tips and tricks for optimal digitization. It's free!
Once you log in, you will have full access to the Vidado Developer Support resources including our knowledge base, ticketing system, & discussion forum. Head over to the Solutions page to learn more about how you can use Vidado to digitize your forms.
Vidado Developer Solutions
The knowledge base is organized in a detailed step-by-step instruction of how to use the product. Template Setup & Digitization, is an easy track guide to set up a Template for digitization & sending files for digitization.
Customize your fields for capture. This is a required step before the fields can be placed on the template for data extraction.
Upload a clean, blank form as your template. You can add versions to accommodate all the possible form types. Your template will help identify which forms require specific pieces of data to be extracted.
Place and resize fields on your templates to capture where the data would appear on a form.
* Multiple Choice Fields require an additional step to train READ.
Submit a batch (set of files) through the UI for digitization with READ. After it has been digitized, access your data and see how we did!
The Template Setup User Manual is a step by step series designed to encompass the implementation of all your forms from start to finish to ensure smooth form-to-template matching & and high data quality.
Determine the optimal amount and organization of sheets to upload in the Vidado System.
Tackle complex template definition & field placements scenarios with these tools to improve your setup results (This section directly maps from Steps 1-3 from the Template Setup & Digitization section).
Learn how your form submissions match to your templates & identify the required changes necessary to improve form-to-template matches.
Evaluate your template build and data quality using the REVIEW Interface & DQA Tool.
Vidado Developer Tickets
Users will be able to submit and track their own tickets to Vidado through the Vidado Developer Support account.
Vidado Developer Forum
Through the discussion forums, Vidado will release notes about new features and for Vidado users to provide feedback and share their product knowledge.