Frequently Asked Questions

Vidado & READ’s Abilities FAQs
TABLE OF CONTENTS What does Vidado do?  How long does it take to get my results back? What is Vidado’s accuracy rate? How does READ digitize very bad h...
Thu, Jun 11, 2020 at 11:05 AM
Template Setup FAQs
TABLE OF CONTENTS How do I build a template? Does my source template need to be blank? How do I add fields to a template? When defining fields, how big...
Thu, Jun 11, 2020 at 11:05 AM
Document Classification FAQs
TABLE OF CONTENTS Can Vidado automatically classify my files to match my templates? What is Sorting? How does it work?  Why do I have a rejected batch? ...
Thu, Jun 11, 2020 at 11:08 AM
Data Quality FAQs
TABLE OF CONTENTS Why does my data have --impossible-- results?  ___ Why does my data have --impossible-- results?  There are a variety of reasons ...
Wed, Sep 2, 2020 at 11:49 AM
Account Information FAQs
TABLE OF CONTENTS I did not receive an account verification email. What should I do? I can't remember my password. What should I do? I signed up fo...
Thu, Jun 11, 2020 at 11:14 AM
Batch Submission FAQs
TABLE OF CONTENTS Does each form have to be saved as a separate file? How can I upload large files? How do I get the files to Vidado? What kind of imag...
Mon, Jun 22, 2020 at 3:56 PM
Technical Integration FAQs
TABLE OF CONTENTS In what format does Vidado provide results? ___ In what format does Vidado provide results? Vidado's standard output is JSON...
Wed, Oct 21, 2020 at 11:48 AM
READ API FAQs
TABLE OF CONTENTS What is the READ API? Is the READ API secure? What is the accuracy rate of the READ API? How do I get more API calls? What can I sub...
Thu, Jun 11, 2020 at 11:14 AM
Privacy & Security FAQs
TABLE OF CONTENTS Is Vidado HIPAA compliant? How does Vidado ensure confidentiality?  ___ Is Vidado HIPAA compliant? Yes! Ensuring the privacy and...
Thu, Jun 11, 2020 at 11:14 AM