Developer Support

TABLE OF CONTENTS What does Vidado do?  How long does it take to get my results back? What is Vidado’s accuracy rate? How does READ digitize very bad h...

TABLE OF CONTENTS How do I build a template? Does my source template need to be blank? How do I add fields to a template? When defining fields, how big...

TABLE OF CONTENTS Can Vidado automatically classify my files to match my templates? What is Sorting? How does it work?  Why do I have a rejected batch? ...

TABLE OF CONTENTS Why does my data have --impossible-- results?  ___ Why does my data have --impossible-- results?  There are a variety of reasons ...

TABLE OF CONTENTS I did not receive an account verification email. What should I do? I can't remember my password. What should I do? I signed up fo...

TABLE OF CONTENTS Does each form have to be saved as a separate file? How can I upload large files? How do I get the files to Vidado? What kind of imag...

TABLE OF CONTENTS In what format does Vidado provide results? ___ In what format does Vidado provide results? Vidado's standard output is JSON...

TABLE OF CONTENTS What is the READ API? Is the READ API secure? What is the accuracy rate of the READ API? How do I get more API calls? What can I sub...

TABLE OF CONTENTS Is Vidado HIPAA compliant? How does Vidado ensure confidentiality?  ___ Is Vidado HIPAA compliant? Yes! Ensuring the privacy and...