Frequently Asked Questions

What does Vidado do?
Vidado extracts printed text and handwritten data from faxed or scanned forms at high accuracy.  Our customers use Vidado to automate digital workflows resu...
Thu, Mar 12, 2020 at 2:36 PM
What is Vidado's accuracy rate?
Vidado achieves over 90% accuracy for printed text and handwriting, across all data types. Our average accuracy for live enterprise customers is 96%. Ac...
Wed, Mar 11, 2020 at 9:15 AM
Can Vidado automatically classify my files to match my templates?
Yes! When you process your batch you can have Vidado automatically pick the correct template to use.  Vidado will compare each form in your batch to all you...
Tue, Mar 24, 2020 at 8:53 AM
Can Vidado handle semi-structured forms?
Yes and no.  It depends on your definition of semi-structured. For example, some may consider death certificates semi-structured because there are so many v...
Wed, Mar 4, 2020 at 10:24 AM
Can Vidado digitize multiple choice, checkbox fields?
Vidado can digitize multiple choice and checkbox fields. Use our Support Set Builder feature to setup READ to digitize multiple choice and checkbox fields. ...
Wed, Mar 11, 2020 at 10:45 AM
Can Vidado make my data look uniform?
Yes! We offer a set of basic transformations to help your data become automation ready! This includes normalizing date formats, phone numbers, naming conven...
Mon, Mar 2, 2020 at 3:02 PM
How long does it take to get my results back?
We offer different turnaround time service levels to different types of customers.  Our customers range from Fortune 500 companies to Small & Medium Bus...
Mon, Mar 2, 2020 at 2:11 PM
How do I get email notifications of Vidado news and release notes?
You can get email notifications of news and release notes whenever Vidado publishes them.   If you have not already done so, sign up for your free Vidad...
Tue, Mar 31, 2020 at 9:15 AM
How does Vidado ensure confidentiality?
Vidado considers all customer data confidential. Vidado complies with HIPAA, CCPA and GDPR privacy standards. This applies to data access, handling, retenti...
Mon, Mar 2, 2020 at 3:04 PM
Is Vidado HIPAA compliant?
Yes! Ensuring the privacy and security of your data is our top priority. Vidado is committed to securing customer data, including Protected Health Informati...
Thu, Feb 6, 2020 at 2:13 PM